If you are using windows 10, try make sure that network discovery is enabled. Local Installation If your NAS supports HDMI output, you can connect it to an HDMI display and follow on-screen instructions to install the firmware. If your NAS is connected to the Internet, install the firmware by using the 'Cloud Key' on the box (or the NAS itself.) Qfinder Pro Utility Installation. Then make sure your network is listed to be a Home network - and not a Work network. If your NAS is not connected to the internet, you can use Qfinder Pro to find your NAS over LAN for installing firmware. every other device i have does, TV, phones, Raspberry Pi etc. can try replacing it, but i suspect the issue in this case is something else.Īre you by chance running your pc client in a non admin account? can you try run qnap finder using admin to see if that makes any difference? or possibly reinstall qfinder? First of all you should open the Network and Sharing Center of Windows 7. did a firmware update and windows 10 qfinder cant find the nas. Only other thing i can think of is the ethernet cable has a issue. I'm assuming that your qnap leds are all indicative that it is powered on and without issue? usually if there is a serious issue it would blink different led colors or make beeping noises. My previously mapped network drives also work fine, but I need to map an additional drive and don't know how to, other than through QFinder Pro. I am able to see my NAS on my router and I am also able to ping the NAS through my PC. QFinder Pro can't find my NAS on my Windows machine which is hardwired to the NAS through a switch 5ft away. You can also try reboot your pc, your router and switch, and nas. I've had this issue for some time, but neglected it since I didn't need to use it. Any firewalls on your pc is blocking access to the nas? one possible scenario. In the past when i use dhcp and router went down then came back up, it usually sometimes resulted in issues for me.Īnother thing is probly firewall. Next head over to the network connections area of your Windows PC to ensure that this connection between the NAS and your computer has been acknowledged. I recommend you set a static ip in QTS so that the qnap nas ip remains fixed and unaffected if the router goes down. Also how is your qnap getting it's ip? does it have a static ip setup? or did you do a DHCP?
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